Britt Thomassen

Britt Thomassen is an experienced professional in process support and customer service. Currently serving as Coördinator Proces Support at Cito since January 2020, Britt is responsible for planning and coordinating operations while optimizing departmental processes and liaising with internal and external clients. Prior to this role, Britt held the position of Afdelingshoofd servicebalie en kassa at Intratuin Elst, where responsibilities included managing a team, handling customer inquiries and complaints, and overseeing store communication. Additional experience includes roles at Dolfijn Watersport & Recreatie and Skicentrum "De Wijchense Berg," as well as a focus on communication during internships at RMC Groot Klimmendaal and NIM Maatschappelijk Werk. Britt holds a Bachelor's degree in Communication from HAN University of Applied Sciences.