Benjamin S.

Benjamin S. has a diverse work experience in the field of information technology and customer service. Benjamin is currently working at City Facilities Management Holdings Ltd as an Information Technology Service Desk Team Lead. Prior to this role, they served as an IT Senior Helpdesk Analyst and a 1st Line IT Helpdesk Analyst at the same company.

Before joining City Facilities Management Holdings Ltd, Benjamin worked for RTC Group Plc as an Information Technology Help Desk Analyst for seven years.

Additionally, Benjamin has experience as a Software Support Engineer at Inform Billing and Warwick International, where they provided technical assistance for software-related issues.

Furthermore, Benjamin began their career at Wilko as a Customer Service Specialist, gaining valuable interpersonal and customer service skills.

Overall, Benjamin S. has a strong background in information technology and customer service, with progressive roles in their career.

Benjamin S. attended Derby College from 2004 to 2007, where they pursued a Gnvq Business and a Btec IT Diploma. In terms of additional certifications, they obtained a CompTIA A+ Certification Exam Desktop engineer from CompTIA in May 2016. Benjamin also holds certifications from Microsoft, namely Microsoft 365 Certified: Fundamentals and Microsoft SharePoint Online Master Class. The year of obtaining these certifications is unspecified.