Lauren Hynes

Lauren Hynes has a strong background in managing and developing teams of Customer Service Advisors to meet company targets and provide excellent service. Lauren has experience in building and maintaining relationships with customers to encourage business retention, and effectively handles customer grievances that require escalation. Lauren also shows proficiency in coordinating with other business units to convert leads, report on revenue, and meet customer requirements in their various roles, including National Partnerships Manager and Contracts & Partnerships Manager.