Marion McGiven

Marion McGiven has over two decades of experience in various operational and customer service roles, currently serving as an Operational Delivery Manager and previously holding positions such as Change Manager and Business Analyst at City & Guilds since August 2010. Prior to this, Marion worked as an Accounts Technician at Learning Assistant and gained significant experience as a Customer Service Representative at first direct while also balancing family responsibilities. Early career roles include Customer Service Support Manager at Newsquest, overseeing a team within the Scottish Media Newspapers division, and Operations Manager at Scottish Milk Limited. Marion holds a Bachelor's degree in Business Studies from the University of Paisley and a Higher National Diploma in Accounting from Glasgow Caledonian University.