Jena Jones

Account Manager at City Innovate

Jena Jones is a Customer Account Executive at Authorium, where responsibilities include managing customer relationships and ensuring customer satisfaction. Previously, Jena served as a Customer Success Manager at Netreo, advocating for customers during their post-sales experiences and driving revenue growth in the IT Management and AIOps sectors. Jena's background includes various roles, such as Growth Executive at Netreo, Employee at Krueger Engineering & MFG CO. Inc., and Puffer-Sweiven, where initiation into a competitive project team followed a six-month technical training program. Early experiences include internships at Papé Group and Ametek Process Analytical Division, as well as a role as Client Care Senior at rokrbox. Jena holds a Bachelor of Science degree from Texas A&M University.

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