Gabriel Messias is an IT Support Specialist at City Lending Inc since August 2021, providing multi-lingual technical support for loan officers, processors, and executive staff across the United States and Colombia, with expertise in tools such as Encompass, Office 365, and various UC platforms. Prior to this role, Gabriel worked as an Analista de suporte técnico at TIVIT from January 2013 to March 2016, offering bilingual support for Santander employees and Zurich Seguros, while also conducting training and managing a knowledge base. Gabriel holds a degree in Tecnologia em Redes de Computadores from Universidade Nove de Julho and has studied Letras - Língua Inglesa at Wizard.
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