City Net Homeless Services
April Cruz has a diverse background in customer service and human resources, currently serving as a Human Resources Generalist & System Specialist at City Net Homeless Services since June 2021. Prior experience includes a role as a Customer Service Representative at the Foundation for California Community Colleges and Colonial Life. From July 2017 to March 2020, April worked as a Ticket Agent at The Queen Mary, where responsibilities included de-escalating customer complaints and troubleshooting various office equipment. April holds a Bachelor's degree in Public Administration from California State University, Los Angeles, completed in 2020.
City Net Homeless Services
City Net is a team of nonprofit professionals committed to connecting neighbors experiencing homelessness to transformative care and creative housing solutions, ending homelessness in the communities we serve. In many cases, we are contracted by cities and regions to lead multi-sector homeless collaboratives, which unite city and county agencies, law enforcement, non-profit organizations, businesses, advocacy groups, concerned citizens and the faith community in a singular effort to address and end homelessness in the community. The coordination of care among these groups results in shared goals and successes greater than the sum of the individual parts. When local needs require it, City Net deploys staff in direct service provision through street outreach and case management services. Street outreach seeks to connect unsheltered homeless neighbors with emergency shelter, housing, or critical services, and provide urgent, non-facility-based care. These activities are intended to help homeless neighbors obtain appropriate supportive services, including permanent housing, medical and mental health treatment, counseling, supervision, and other services essential for achieving independent living, case management, and other federal, state, local, or private assistance available to assist the program participant in obtaining housing stability. City Net also works to mobilize community resources, including meals, volunteers, donations and advocacy, to coordinate care in emergency shelters, parks, and other public areas where homeless neighbors live. These efforts seek to reduce wasteful duplication and fill missing gaps in the continuum of care, with the long-term goal of ending homelessness by providing homeless neighbors a stable context in which their emergency needs are met, so they can work on sustainable housing plans. City Net is a 501(c)(3) non-profit, a dba of Kingdom Causes. Federal Tax ID 57-1162424.