Chantel Jackson is an experienced professional with a robust background in facility management and customer service. Currently serving as Office Manager for the City of Ann Arbor since February 2021, Chantel delivers exceptional support to the Ann Arbor Fire Department, leveraging effective communication and strategic process management. Prior experience includes roles at the University of Michigan from 1997 to 2021, where roles ranged from General Manager of the U-M Golf Course to Facility Manager for the Weisfeld Family Golf Center. Throughout the career, Chantel has focused on creating inclusive team environments, enhancing operational efficiency, and ensuring compliance with safety standards. Educational credentials include a Master of Science in Human Resource Management and Organizational Development from Eastern Michigan University and a Bachelor's degree in Business Administration and Hospitality Management from Michigan State University. Additionally, involvement as a board member for NorthStar Reach demonstrates a commitment to community service.