Cheryl Graham is a skilled professional with extensive experience in customer support and education management. Currently serving as a Customer Information Specialist for the City of Arvada since April 2021, Cheryl previously excelled as a Customer Success Analyst at Ombud from December 2015 to May 2019, where strong customer support skills contributed to high client satisfaction ratings and effective communication with the product team regarding platform issues. Additionally, Cheryl worked as an Education Coordinator at History Colorado from August 2005 to September 2015, acting as the primary contact for customers and educators while managing 20 departmental budgets. Cheryl holds a Master of Education (M.Ed.) in Educational/Instructional Technology from Regis University and a Bachelor of Arts (B.A.) in History from Colorado State University.
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