Marcus Mayfield

Marcus Mayfield is an experienced IT Support Analyst currently serving at the City of Austin since September 2020, where responsibilities include help desk support, troubleshooting software issues, and assisting with Covid-19 testing and vaccination efforts. Prior to this role, Marcus worked as an At Home Agent Tier 1 Advisor at Conduent from July 2016 to January 2021, focusing on technical support and customer service. Previous experience also includes roles as a Computer Operator at Texas Comptroller of Public Accounts and Time Warner Cable, along with over two decades of service in the US Navy, where logistics and inventory management were primary functions. Marcus holds a Bachelor of Science in Information Technology from National American University and an Associate's degree in Business Administration from American InterContinental University.