Katy Bower

Director Of Customer Service at City of Carrollton

Katy Bower, MPA, CPRP, serves as the Director of Customer Service for the City of Carrollton since June 2018, where responsibilities include managing business changes to enhance service delivery and achieving targeted Key Performance Indicators, while also overseeing a multi-million-dollar budget. Previously, Katy worked as the Recreation Center Manager for the City of Cedar Hill from August 2011 to June 2018, overseeing operations of a large recreation center and leading a team of 32 employees, focusing on performance data and cost recovery measures. Katy holds a Master of Public Administration from The University of Texas at Arlington and a Bachelor of Arts in Recreation, Parks and Leisure Services Administration from Central Michigan University.

Links


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices


City of Carrollton

1 followers

The City of Carrollton is located in the heart of the Dallas-Fort Worth area and is a vibrant corporate and residential community. Carrollton's location and business cost advantages attract and support a diverse local economy. Over 5,000 businesses call Carrollton home. Manufacturing, construction trades and wholesale trades are some of the largest economic sectors as well as finance, insurance and real estate. Residents are drawn to the City for its high quality of life, abundant parks, schools and safe neighborhoods. In 2008, MONEY Magazine ranked Carrollton 15th in the country as the Best Place to Live and Forbes Magazine recently ranked Carrollton #12 for "America's Best Places to Move."