Chantelle Hepworth

Chantelle Hepworth is an experienced professional in customer insights and governance, currently serving as Customer Insights Lead and Acting Head of Customer Experience at the City of Casey since June 2021. In this role, Chantelle has also held the position of Coordinator Voice of the Customer and Governance Contractor. Prior experience includes serving as Executive Assistant at the City of Casey from February 2020 to March 2021, Governance Officer at the City of Port Phillip from June 2019 to February 2020, and Governance Officer at Yarra Ranges Council from March 2017 to June 2019. Additionally, Chantelle worked as Business Operations Support at Flight Centre Travel Academy from June 2016 to March 2017.