Ralph Manns Jr is an accomplished IT Project Manager at the City of Charlotte, with extensive experience in managing complex projects involving office relocations, hardware deployments, and network infrastructure. Prior to this role, Ralph served as an Associate IT Project Manager at Rentokil Steritech North America, where significant contributions included leading project teams, managing stakeholder expectations, and fostering vendor relationships. Ralph's career also includes a strong foundation in IT service as a Desk Analyst, providing technical support and leading service desk initiatives. Earlier experience with the U.S. Department of Homeland Security as a Behavior Detection Officer and Transportation Security Officer highlights a commitment to security and customer service in high-pressure environments. Ralph holds a Bachelor of Science degree from Johnson C. Smith University.