Ryan Prosser

Ryan Prosser has a diverse work experience in the field of information technology. Ryan is currently serving as an IT Director for the City of Cleveland Heights, OH since June 2021. Prior to this, they worked as an Information Technology Director at the City of Independence, Ohio, USA from September 2016 to June 2021, where they were responsible for developing and managing project plans and implementing City-wide technology initiatives. Before that, Ryan worked as a Help Desk Manager at Hahn Loeser & Parks LLP from October 2014 to November 2016, where they managed a team and handled staffing and training. Ryan also worked as a Help Desk Specialist at Hahn Loeser & Parks LLP from September 2011 to October 2014, providing support for networking, applications, and hardware needs. Ryan's earlier roles include working as a Help Desk Coordinator at Prestolite Wire LLC from January 2009 to September 2011 and as a Junior IT Support at Pepperl+Fuchs from March 2007 to December 2008.

Ryan Prosser graduated from Cuyahoga Community College in 2011 with an Associate of Applied Science (AAS) degree in Networking Technology. Prior to that, they attended Brecksville-Broadview Heights High School from 1999 to 2001, though no degree or field of study was specified. In terms of additional certifications, Ryan obtained a Certificate in Project Management from Kent State University in October 2019. Ryan also achieved certification as a Certified Virtualization Expert from Global IT Training in October 2017, and as a Cisco Certified Entry Networking Technician from Cisco in March 2010.