Frederick Bozeman

Frederick Bozeman is an experienced IT professional with over 10 years in VMware and Citrix administration. Currently serving as a Server Support Engineer at the City of Dallas, Frederick specializes in managing and supporting VMware environments, VM Horizon, and Office 365, while also handling service tickets through Service Now. Previous roles include Senior System Engineer at Bank of America Merrill Lynch and Windows Server Administrator at GXO Logistics, Inc. In addition, Frederick held the position of Senior System Engineer at ECOM Trading and Senior Software Engineer at Ecom Atlantic Inc., demonstrating strong skills in incident/request management, change management, and effective team leadership. Educational background includes an Associate's degree in Computer Programming from Southern Technical College.