City of Fort Worth
Marsha Dessommes has extensive experience in IT support, beginning as an Application Support Specialist at Bowne Business Solutions in 2000 and progressing through various roles including Help Desk Analyst positions at Fidelity Investments and HCA. Marsha transitioned to the Network Operations Center Technician role at the City of Fort Worth in November 2010 after a decade in Help Desk support. With a strong foundation in troubleshooting hardware and software issues, network operations, and customer support, Marsha has developed a comprehensive skill set supported by multiple certifications including A+, MCP, and Comptia Server+. Marsha's educational background includes degrees focused on computer technology and networking from various institutions.
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City of Fort Worth
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Fort Worth is the fifth-largest city in the US state of Texas and the 13th-largest city in the United States.