Kevin Flanagan

Kevin Flanagan has extensive experience in the field of information technology and customer service. Currently, Kevin serves as a Network Operations Center Technician at Reed Smith LLP, where a broad understanding of enterprise systems including LAN/WAN, Exchange, and various monitoring tools is applied. Previous roles include IT Helpdesk Specialist, Account Manager at New Horizons Computer Learning Center, and a Certified Trainer at Darden, showcasing expertise in training, support, and account management. Earlier experience includes positions at Clipper Magazine and Troyer Farms, emphasizing account management and client relations. Kevin holds a Bachelor of Science in Information Technology with a focus on Information Assurance & Systems Security from the University of Phoenix, along with a solid educational foundation from Indiana University of Pennsylvania and Northern High School.