Mark Abea

Mark Abea is a skilled IT professional with a strong background in desktop support and engineering. Currently serving as a Desktop Engineer II at City of Hope since July 2022, Mark is responsible for installing, maintaining, and troubleshooting client software to ensure the functionality of desktop and laptop systems. Previous experience includes working as an IT Support Technician at O'Gara Coach Company, where responsibilities encompassed remote and field support, device setup, and documentation of recurring issues. As a Field IT Specialist at Boeing, Mark specialized in hardware installations and data restoration. Additional roles at AMC Solutions and Year Up contributed to a solid foundation in IT, with hands-on experience in project management, remote support, and computer systems education, culminating in an ongoing commitment to professional development in information technology.