Monique Phan is a seasoned professional with extensive experience in organizational transformation and patient engagement. Currently serving as Senior Manager at City of Hope since 2020, Monique facilitates the enterprise Patient Engagement Strategic Initiative, enhancing experiences for patients and caregivers, and leads the development of outpatient oncology patient journeys. Previously, Monique held various senior roles at PwC from 2013 to 2020, where responsibilities included budget planning, team development, and growth strategy for healthcare clients. Monique's background also includes research positions at UCLA and UC Irvine, focusing on health expenditure trends and clinical study coordination, as well as an AmeriCorps role with the American Red Cross. Monique holds a Master of Public Health from UCLA and a Bachelor of Arts in Public Health from UC Irvine.
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