City of Hope
Stacey Mazza, MS, currently serves as the Senior Manager of Customer Advocate Organization, Enterprise Switchboard & Special Projects at City of Hope, leading a team of over 31 employees while managing a budget exceeding $800K and focusing on customer experience and service improvement. Previously, as Senior Client Growth Specialist at Cancer Treatment Centers of America, Stacey revitalized VIP customer care for a monthly clientele of 28, collaborating across multiple locations and handling various logistical challenges. Earlier experience includes a pivotal role in launching an integrative medicine practice at Northwestern Medicine, and extensive leadership positions at Oracle, where Stacey managed significant quotas and developed strategic partnerships globally. Academic qualifications include a BBA from The University of Iowa and a Master of Science in Human Nutrition, along with ongoing leadership training at Northwestern University’s Kellogg School of Management.
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