City of Lakeland
Michelle Elsner is an experienced professional with a diverse background in administrative and account management roles. Currently serving as City Clerk for the City of Lakeland since June 2020, Michelle maintains city records related to ordinances, resolutions, and permits, and previously held the position of Deputy City Clerk. Prior to this, experience as a Senior Account Manager at Kronstedt Companies involved managing customer service for all accounts and setting up new items. Michelle has also held various administrative positions, including Accounts Payable/Production Administrator/Purchasing at Kobra USA LLC, where responsibilities included managing incoming purchases and account payables, and as an Administrative Assistant at both Metro Communication Services Inc and East Suburban Resources, handling shipping, receiving, and related administrative tasks. Early experience as a Sales Consultant for Tupperware Brands focused on sales and customer relationship management. Michelle's education is from Roosevelt, where studies took place from 1981 to 1984.
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City of Lakeland
VISION Lakeland - a vibrant, innovative, culturally inclusive world-class community. MISSION A community working together to achieve an exceptional quality of life. VALUES Social Responsibility - We will enhance the quality of life for all citizens through partnerships and programs that embrace cultural diversity, safety and community involvement. Leadership - We will lead by example, learn from the past, provide direction for the present, and plan for the future. Integrity - We will conduct ourselves in an honest and ethical manner to earn the trust of employees and citizens. Commitment to Excellence - We will achieve measurable success and continuous improvement through investment of resources, a focus on efficiency and accountability, and high expectations for quality. Empowered Workforce - We will cultivate a work environment which offers the employee the authority to act through supportive leadership, mutual respect, trust, personal responsibility and open communications. Diversity - We will utilize our ethnic, cultural, gender, and experiential differences to encourage participation, opportunity, equality, respect,and responsiveness to our community. GOALS Economic Opportunity Goal: Create and encourage inclusive, lasting environments that grow, attract and retain a creative, talented, educated and technically qualified workforce. Communication Goal: Develop an informed and engaged community. Fiscal Management Goal: Develop and effectively manage financial resources. Growth Management Goal: Ensure planning and infrastructure results in quality development and safe, attractive neighborhoods. Quality of Life Goal: Provide quality public spaces; deliver superior municipal services, and support arts, education, recreation and wellness. Governance Goal: Provide for responsive and responsible governmental service.