Dawn Polain

Dawn Polain has extensive experience in service delivery and operational management, currently serving as the Head of Service Delivery for the City of London Corporation since May 2019. Prior to this, Dawn spent nearly a decade at T-Systems in various roles focused on risk management and continuous service improvement. Previous positions include Global Service Delivery Executive at Hewlett-Packard and multiple service delivery managerial roles at EDS Group, Aon, and other organizations. Dawn's career began in the late 1980s in technical support and service roles, showcasing a robust background in the delivery of IT services and team leadership. Education was completed at Robert Clack.