City of Philadelphia
Jonathan Dowd has an extensive background in technical support and management, currently serving as a Support Center Manager for the City of Philadelphia since February 2014, with previous roles including OIT Support Center Supervisor, Senior Technical Support Specialist, and Technical Support Specialist. Prior experience includes a Support Specialist position at Maaco Enterprises, where responsibilities involved troubleshooting software and networking issues, and a Learning Resource Center Assistant role at Strayer University, providing technical support to students, faculty, and staff. Jonathan holds a Bachelor of Science in International Business from Strayer University and an Associate in Arts in Business from the Community College of Philadelphia.
This person is not in any teams