City of Toronto
Roopy Chhina is an accomplished professional with extensive experience in IT program delivery and customer experience management. Currently serving as the Interim Executive Director for the Customer Experience Division at the City of Toronto, Roopy has previously held the role of Director of CRM Capabilities at The Salvation Army in Canada, focusing on enterprise CRM solution implementation and transformation initiatives. With a strong background in project delivery, Roopy has overseen significant programs, including the successful launch of the City of Toronto's 311 CRM platform using Salesforce, and managed large portfolios across various organizations such as Yellow Pages. Roopy holds a Bachelor of Commerce from the University of Toronto and a Project Management Certification from the Schulich School of Business at York University.
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City of Toronto
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City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto.Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, andcity-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto.City of Toronto is based in Ontario.