City of Wadsworth
Susan Hale has extensive experience in utility management and customer service across multiple organizations. Presently, Susan serves as the Utility Office Manager for the City of Wadsworth since June 2021. Prior to this role, Susan was the President of MoxieGirl LLC DBA Rocket Fizz Soda Pop and Candy Shop from March 2015 to August 2020, managing customer service, employee training, and inventory. Susan's earlier experience includes serving as the Utility Billing Manager for the City of Cuyahoga Falls from March 1997 to August 2014, overseeing a large-scale utility billing operation and managing a diverse team. Additionally, Susan worked at GE Lighting from 1992 to 1997, focusing on customer financial services for Canadian accounts. Susan holds a BS in French from Kent State University and is currently pursuing a Project Management Professional degree at Baldwin Wallace University.
City of Wadsworth
The City of Wadsworth is one of the fastest-growing communities in Northeast Ohio, and it’s no secret why! It offers the quaintness of a small town, coupled with the sophistication of a community that is progressive enough to offer its own municipally-owned electric utility and high-speed internet and cable services. With our vibrant and Historic Downtown, excellent schools, beautiful parks, exciting community events, progressive public services, and overall charm, more and more people are finding reasons to live, work, and play in Wadsworth. The City is a delightful mix of families who have been part of the community for several generations, younger families who have chosen to “move back home” to Wadsworth, and new families who have only recently discovered this special city. We are truly A Community Unmatched! COMMUNITY EVENTS: First Fridays Blue Tip Parade & Festival Craft & Herb Festival Independence Fireworks Farmers Market Matchstick Races Taste of Wadsworth Scare on the Square