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Helen Egan-Davies

Call Centre Manager at City Taxis

Helen Egan-Davies is an experienced Call Centre Manager at Sheffield City Taxis Ltd since October 2008, overseeing approximately 80 staff members and handling employee disciplinary meetings, productivity meetings, appraisals, and complaints management. Previous experience includes serving as Personnel Manager at RD Taxis, where similar responsibilities were undertaken, and as Company Secretary at Pyramid Kitchens / Vibro Matting Limited, managing the showroom and office operations, accounts, and general administration. Earlier roles include Typist/Microfilmer at Microfilm Business Systems Limited, focusing on handling sensitive documents, and Site Secretary at John Lang Construction Limited, where general office and reception duties were performed. Helen's education includes studies in Business Administration at Sight and Sound Education Limited.

Location

Sheffield, United Kingdom

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City Taxis

CITY Taxis have been moving the people of Sheffield since 1984. The private hire industry has certainly evolved since then but City Taxis remain at the forefront of pioneering taxi technology & now have expanded across the Sheffield City Region, North East Derbyshire, Chesterfield & Derby…with nearly 2,000 cars & completing 150,000 jobs per week. Cutting edge technology is at the heart of everything we do. Our dynamic auto-allocation software manages all bookings in the most efficient way possible ensuring the fastest pick-up times for our passengers, reducing dead mileage and cutting CO2 emissions. Our revolutionary iPhone and Android mobile booking app offers a CITY Taxi at the touch of a button and are changing the way that taxi bookings are made. With an advanced booking option, multiple payment methods available and the ability to track your taxi right to your door, the CITY Taxis app is the most convenient way to book your taxi. Our app is part of a National group called riide, which covers 26 towns and cities across the UK, with access to circa 26,000 cars. Not only are we the leading taxi company in Sheffield but one of the largest & most innovative operators in the UK. Our success is purely down to the commitment to our industry on all levels and our belief in putting the customer first. Our state of the art telephony system is not only one of the finest in the UK but leads the way across the globe.


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51-200

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