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Helen Egan-Davies

Call Centre Manager at City Taxis

Helen Egan-Davies is an experienced Call Centre Manager at Sheffield City Taxis Ltd since October 2008, overseeing approximately 80 staff members and handling employee disciplinary meetings, productivity meetings, appraisals, and complaints management. Previous experience includes serving as Personnel Manager at RD Taxis, where similar responsibilities were undertaken, and as Company Secretary at Pyramid Kitchens / Vibro Matting Limited, managing the showroom and office operations, accounts, and general administration. Earlier roles include Typist/Microfilmer at Microfilm Business Systems Limited, focusing on handling sensitive documents, and Site Secretary at John Lang Construction Limited, where general office and reception duties were performed. Helen's education includes studies in Business Administration at Sight and Sound Education Limited.

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