Hannah Tadros

Hannah Tadros is an experienced professional in the telecommunications and customer service sectors, currently serving as Major Incident Manager, Escalation & Problem Manager, and Customer Delivery Fibre Team Leader at CityFibre since November 2021. In this role, the focus is on overseeing the fiber-to-the-home (FTTH) process from order placement to service activation. Prior to CityFibre, Hannah held positions at Training Qualifications UK as an End-point Assessment Coordinator and Customer Service Officer, as well as various management and service roles in hospitality, including Duty Manager at Malmaison and Deputy Manager at Brickhouse Social. Hannah's educational background includes a Bachelor of Science in Exercise and Health from The University of Western Australia.