Simon Garside

Lead Customer Success Manager

Simon Garside is an accomplished Lead Customer Success Manager at City Fibre, drawing on extensive experience in service delivery and relationship management within the telecommunications sector. Previously, Simon held roles at prominent organizations such as TalkTalk, Utiligroup, and ANS Group, where they expertly managed customer relationships and operational teams. Simon is fluent in communication and adept at utilizing PRINCE2 and ITIL methodologies to enhance service delivery outcomes. Educated with a Bachelor's Degree in Business Management & IT from Warrington Collegiate, Simon is known for a results-driven approach and a strong focus on customer satisfaction across various high-profile accounts.

Location

Chadderton, United Kingdom

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