Paresh Zad has a diverse work experience spanning various industries. Paresh is currently working as a Senior Customer Success Manager at Ivanti, a company that specializes in enabling the Everywhere Workplace. Prior to that, Paresh worked at Cherwell Software as a Customer Success Manager, where they developed strategies to increase renewal rates, expand revenue, and manage SaaS renewals.
Before joining Cherwell Software, Paresh worked at Cisco Systems as a Customer Success Manager, where they drove and accelerated success for Cisco Cloud solutions, managed IT Security and Networking accounts, and utilized tools like Gainsight and Salesforce. Paresh also served as an Account Manager VSS at Cisco, achieving sales goals in the Cloud Collaboration architecture and creating opportunities in Salesforce.
Earlier in their career, Paresh worked at SEEK Limited as a Senior Sales Consultant, focusing on business development and revenue generation. Paresh was responsible for acquiring new customers, increasing business with existing customers, and ensuring a positive client experience. Paresh also worked at Marcus Evans Group as a Sales Team Leader, contributing to sales strategy and exploring potential clients.
Overall, Paresh Zad has a strong background in customer success, sales, and business development, with expertise in Enterprise Service Management, IT networking, and Cloud solutions.
Paresh Zad obtained a Master of Business Administration (M.B.A.) degree with a focus on Business from The Australian National University, completing the program between 2000 and 2002. In addition to their degree, Paresh has obtained several certifications, including Customer Success Management Fundamentals from LinkedIn in March 2023, Cybersecurity Foundations in March 2023, Project Management Foundations from LinkedIn in September 2021, and Cisco Customer Success Manager Foundations from Cisco in August 2018.
March, 2021 - present