Naledi Hopa

Naledi Hopa has a diverse work experience spanning multiple industries. Their most recent position is as a CS Lead at Civic Technologies since October 2021. Prior to that, they worked at Thando Hopa Media Pty Ltd, starting in July 2019, where they held various roles including Business Support Manager and Communications Specialist. In this role, they provided business support management services and communications services to Thando Hopa, an international model, lawyer, and diversity activist. Their responsibilities included building and maintaining relationships with stakeholders, arranging logistics for meetings and interviews, editing and conducting research for international talks and articles, and managing invoicing and payments.

Before their role at Thando Hopa Media, Naledi worked at Luno starting in August 2019. Naledi held the positions of a Senior Customer Success Associate, CS Mentor, and Social and Digital Community Associate from May 2021 to October 2021. Prior to that, they were a Customer Success Associate, CS Mentor, and Social and Digital Community Associate from August 2019 to May 2021. At Luno, they worked as a KYC specialist and collaborated with operational teams to improve customers' onboarding experience and refine KYC-related policies and processes. Their responsibilities included maintaining and managing customer relationships and expectations.

Naledi also has previous experience as a Content Creator at We Are Becoming from June 2019 to October 2019, an Online English Facilitator at Pangea Outsourcing Services from July 2016 to February 2018, and an Executive Personal Assistant at KTOB Solutions in April 2017 to May 2017. Naledi also worked as a Transcriber at the University of Cape Town in February 2017 to March 2017, where they assisted a doctoral candidate with the transcription of interviews for research purposes. Additionally, they had roles as a Pharmacy Benefits Management Administrator at Providence Health Care Risk Managers from October 2015 to January 2016, a Vacation Front Desk Assistant at the University of Cape Town in July 2014, and participated in the Norton Rose Fulbright Vacation Work Programme in January 2014.

Naledi Hopa's education history begins with their completion of the National Senior Certificate at Alexander Road High School from 2007 to 2011. Naledi then went on to pursue a Bachelor of Social Sciences degree in Philosophy and Sociology at the University of Cape Town from 2012 to 2017. Following this, Naledi undertook non-degree purposes in Communication Studies at the University of South Africa/Universiteit van Suid-Afrika from 2019 to 2021. In 2021, they also completed a course in Social Media Marketing through Coursera. Continuing their education, Naledi pursued further specialization by completing courses such as Leading Remote or Virtual Teams and Becoming a Product Manager through Udemy in 2022. Currently, they are enrolled in the University of South Africa/Universiteit van Suid-Afrika, pursuing a Bachelor of Arts Honours degree in Philosophy.