Adam Webster is an experienced Application Support Analyst at Civica, a position held since October 2019. Previously, Adam worked at nGeneration Limited from July 2014 to September 2019, where roles included Service Desk Team Leader and Service Desk Analyst, managing help desk operations and addressing customer issues. Earlier in the career, Adam served as a Billing Advisor at RWE npower from August 2007 to June 2015, focusing on invoicing and resolving customer account queries. Adam holds an ILM Level 2 Certificate in Team Leading and has diplomas in Information Technology, supported by a robust educational background in ICT and English Language and Literature.
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