Jack Jones

Jack Jones is an experienced Product Manager currently working at Civica in the Education division, overseeing functionalities related to Education Operations, College Management, and Financials since November 2022. Previously, Jack held multiple roles at Aptean from January 2013 to November 2022, including Product Manager, where responsibilities included maintaining the market-leading complaints management solution, Aptean Respond, and shaping product strategy and delivery. Jack also served as Solutions Consultant and Professional Services Consultant, focusing on feedback management solutions, engaging stakeholders at all levels, and providing tailored product demonstrations. Earlier experience includes technical support roles and hardware engineering at Phoenix, where Jack provided support for various systems and software. Education credentials include attendance at Moulton School and Science College.