Holden Ruch

Manager, AI Enablement at CivicPlus

Holden Ruch is a skilled professional in revenue systems engineering and customer relationship management, currently serving as Manager of Revenue Systems Engineering at CivicPlus since March 2022. Ruch is focused on building a team that enhances productivity through intelligent RPA, middleware, and AI technologies. Previously, Ruch held roles including Lead Customer Relationship Management Systems Analyst and CRM Systems Analyst, where leadership and innovation in crafting custom solutions for diverse sales challenges were key responsibilities. Additionally, Ruch began career experience as a Lead Sales Operations Specialist at Optimere prior to its acquisition by CivicPlus, and briefly worked as a Sales Development Representative at ArchiveSocial. Ruch holds a degree from the University of North Carolina at Chapel Hill.

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