Civilla
Lena Selzer is a Co-founder and COO at Civilla, a non-profit design studio focused on enhancing public-serving institutions, with a career spanning over a decade in design and innovation. Prior experience includes roles as a Teaching Assistant and Lecturer at the Hasso Plattner Institute of Design at Stanford, where Lena coached graduate students and executives, and as a Design Consultant for The Design Collective, providing design solutions for various clients such as Hyatt Hotels Corporation and Philz Coffee. Additional contributions include work as a Design Researcher at Stanford ChangeLabs, leading ethnographic studies in India, and involvement in significant projects with organizations like iDE, focusing on mobile technology for Ghanaian farmers. Lena holds both a Master of Science and a Bachelor of Science in Earth Systems from Stanford University.
Civilla
Civilla is a non-profit design studio dedicated to changing the way our public-serving institutions work. We believe that the best and fastest way to scale change in society is through our public-serving institutions. Our process is deeply rooted in human-centered design, an approach to service delivery that focuses on creating enduring solutions that fit peoples’ lives. By putting humans first, we help our partners deliver significant change and lasting impact in the institutions they lead. We’re researchers, designers, and strategists working shoulder-to-shoulder to foster change at scale. We wake up every day with the goal of positively impacting one billion people through institutions that are more compassionate, more effective, and less expensive to operate. Our work was recognized by Harvard Kennedy School as one of the Top Innovations in American Government. We were listed as one of the Top 25 Doers, Dreamers, and Drivers by GovTech Magazine. We received a global Core77 Design Award for Service Design and were honored by the Yerba Buena Center for the Arts (YBCA) as one of the Top Organizations Moving Society Forward.