Civilla
Rachel Rosenbaum is a seasoned design professional with a diverse background in employee engagement, community leadership, and human-centered design. Currently serving as Design Lead at Civilla since September 2018, Rachel previously held roles at General Motors, including Consultant for Talent Strategy and Transformation and Employee Engagement Specialist, where significant contributions were made to cultural initiatives and innovative programs. As a cofounder of the OpenIDEO Detroit Chapter, Rachel guided local efforts to address global challenges through design thinking. Other notable experiences include serving as a Challenge Detroit Fellow and Associate Programming Director at Camp Seneca Lake. Rachel holds a Bachelor of Science in Design and Environmental Analysis with a focus on Human Factors from Cornell University.
Civilla
Civilla is a non-profit design studio dedicated to changing the way our public-serving institutions work. We believe that the best and fastest way to scale change in society is through our public-serving institutions. Our process is deeply rooted in human-centered design, an approach to service delivery that focuses on creating enduring solutions that fit peoples’ lives. By putting humans first, we help our partners deliver significant change and lasting impact in the institutions they lead. We’re researchers, designers, and strategists working shoulder-to-shoulder to foster change at scale. We wake up every day with the goal of positively impacting one billion people through institutions that are more compassionate, more effective, and less expensive to operate. Our work was recognized by Harvard Kennedy School as one of the Top Innovations in American Government. We were listed as one of the Top 25 Doers, Dreamers, and Drivers by GovTech Magazine. We received a global Core77 Design Award for Service Design and were honored by the Yerba Buena Center for the Arts (YBCA) as one of the Top Organizations Moving Society Forward.