Robert Morgan has extensive experience in customer support and service assurance, currently serving as the Director of Customer Support & Service Assurance and Head of Customer Operations at Claranet since August 2013. In these management roles, Robert is responsible for overseeing support teams in Gloucester, London, and Bristol as well as ensuring service excellence through effective operational practices. Prior to Claranet, Robert held various positions at Star Technology Services Ltd from July 2005 to August 2013, including Monitoring Team Manager and Network Operations Centre Team Leader, focusing on proactive technical support and incident resolution. Robert began his career in the financial sector as an Accounts Clerk at Chelsea Building Society from 2004 to 2005. Robert holds a Bachelor of Science (BSc) degree in Computing from the University of Gloucestershire.
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