Desirée Dewey

Desirée Dewey has a diverse work experience spanning over several years. Their most recent position was as a Senior Business Systems Administrator at Clari, where they improved efficiency, predictability, and growth across the revenue process. Prior to that, they worked as a Senior Salesforce Administrator at ProQuest, where they oversaw 700 global users and served as a business analyst for applications interacting with Salesforce.

Before their role at ProQuest, Desirée worked at Health Alliance Medical Plans as a Consultant/Business Analyst for Sales Technology, leading the integration and development of new technologies and serving as the primary liaison with IT, product development, project management, and external vendors. Desirée also held the role of Client Consultant, Large Group at Health Alliance Medical Plans, where they pursued external leads to drive new member acquisition, managed group renewals, and supervised new group implementation.

Earlier in their career, Desirée worked as an Account Executive at Nexstar Broadcasting Group, using various platforms for sales purposes. Desirée also served as a Product Sales Support Analyst at Forsythe, where they created configurations for clients nationwide and assisted the account team in solution delivery and implementation. Additionally, they worked as a Senior District Sales Process Coordinator at EMC, where they compiled sales forecast and revenue reports and processed sales orders for a specific district.

Desirée Dewey's work experience showcases their expertise in business systems administration, Salesforce administration, sales technology integration and development, customer acquisition, group renewal, implementation, and sales coordination.

Desirée Dewey holds a Bachelor of Arts degree in Mass Communications from Saint Mary's College, with a minor in Political Science. As for certifications, Desirée Dewey is a Flosum Certified Expert, having obtained this certification from Flosum in May 2022. Desirée also holds a General Lines Agent certification in Life, Accident, Health, and HMO from the Texas Department of Insurance, obtained in February 2020. In addition, Desirée Dewey is a Michigan Nonresident Insurance Producer in Accident & Health, certified by the Michigan Department of Insurance and Financial Services in May 2018. Desirée is also a Washington Nonresident Producer certified by the Washington State Office of the Insurance Commissioner in June 2017. Furthermore, Desirée Dewey underwent training at the Carle Leadership Academy at the Carle Foundation Hospital in 2013. Desirée also holds an Illinois Nonresident Producer certification in Life & Health from the Illinois Department of Insurance, obtained in August 2011. Lastly, Desirée Dewey has earned the Lightning Experience Basics Badge and the Salesforce User Basics Badge from Salesforce Trailhead, although the specific dates of obtaining these badges are not provided.