Michael Patterson

Technical Support Specialist at Clari

Michael Patterson has a solid work experience in various roles. Michael started their career in 2013 as a Customer Service Representative at Frontier Communications, where they provided assistance to customers with accounting software and served as a Subject Matter Expert for new hires. From 2014 to 2017, they worked as an Operations Specialist at Frontier Communications, where they managed customer account information, processed transactions, and managed individual and team projects. In 2017, they joined Sykes Enterprises as an End User Support Specialist, responsible for providing direct support to over 1000 end users, utilizing remote tools for software troubleshooting and updates, and managing vendor deadlines. In 2018, they took on an additional role as an Operations Specialist at Sykes Enterprises, where they continued to manage customer account information, implemented process changes, and handled transaction processing and batch maintenance. Most recently, in 2022, they joined Clari as a Technical Support Specialist. No specific end dates are provided for any of their roles.

Michael Patterson attended Umatilla High School from 2006 to 2010, where they obtained their High School Diploma. No specific field of study was mentioned.

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Timeline

  • Technical Support Specialist

    May, 2022 - present