Dwayne Barker

Dwayne Barker has extensive experience in the technology sector, currently serving as Service Delivery Manager and Technical Support Manager at Claritas Solutions Limited since August 2010, where responsibilities include managing a team of engineers to provide excellent service to customers in both public and private sectors. Prior to this, Dwayne worked as a Senior Technical Specialist at Avaya, focusing on CallPilot Messaging and unified messaging solutions. Dwayne also held roles at Nortel, including Senior Technical Support Specialist and Team Leader for Multimedia Communications Server, where expertise in Microsoft Office Communications Server and advanced troubleshooting strategies were developed. Earlier career experiences include positions as Field Services Engineer at Computec Systems Support Limited and IT Technician at AIM Commercial Systems Limited. Dwayne holds a BSc in Computer Science from the University of Hull.