Cole Bourgeois is an experienced Application Support Specialist II at Clarity Group, Inc., since June 2017, specializing in assisting individual, group, and network clients with the Healthcare SafetyZone platform, a web-based incident reporting application, while managing several high-profile and sensitive clients. Previous experience includes working as a Customer Service Representative I at Aon from October 2016 to April 2017, where Cole helped employees and retirees with retirement benefits, and as a Relationship Banking Specialist at MB Financial Bank from March 2016 to August 2016, focusing on processing customer transactions and account management. Cole holds a degree in General Studies from Southern Illinois University, Carbondale, and has completed coursework at the College of Lake County and Grayslake Central High School.
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