Caroline Duffy

Caroline Duffy is an experienced professional in customer care and intellectual property management, currently serving as Senior Director of Customer Care for Patent Annuities and Trademark Maintenance at Clarivate since April 2021, after holding multiple leadership roles including Director and Head of IP Lifecycle Management. Prior to joining Clarivate, Caroline Duffy worked at CPA Global from March 2002 to April 2021, where various titles included Customer Service Regional Manager and Service Delivery Manager, demonstrating extensive expertise in service delivery and account management across diverse regions and customer types. Caroline Duffy's educational background includes studies at Killester from 1998 to 1999 and Fingal Community College from 1992 to 1997.