Scot Northern

Scot Northern is an experienced technical leader currently serving as the ServiceNow Field CTO and Senior Workflow Enterprise Architect for Global Business Services at ServiceNow since February 2021. In this role, Scot specializes in architecting complex cross-enterprise solutions, leveraging industry best practices to build customer trust. Scot has held various advisory and technical consultant roles, focusing on the implementation and solution positioning of ServiceNow products. Prior to ServiceNow, Scot held multiple positions at ACT, including Certified Sr ServiceNow Administrator and Sr. Technical Portfolio Manager, where responsibilities included project oversight and enhancement of functionalities within the ServiceNow application. Scot's earlier experience includes significant roles at GE Commercial Finance and Accenture, emphasizing process improvement, technical consulting, and project management. Scot holds a BS in Management Information Systems from the University of South Florida and a BS in Industrial and Organizational Psychology from Bradley University.