Nick Epiphaniou

Nick Epiphaniou is a Customer Success Manager at Clarivate, specializing in research solutions since July 2021. In this role, Nick manages relationships with institutional customers, aiming to boost service adoption and satisfaction while fostering advocacy within each institution. Prior to this, Nick served as a Client Services Administrator at Research, where responsibilities included overseeing tailored implementation projects, supporting operational client needs, and conducting statistical analyses to inform retention strategies. Earlier experience includes roles in business development support at StatusToday, editorial research focused on funding content, and internships at PepsiCo and in film production. Nick holds a Master of Arts in International Political Economy from King's College London and a Bachelor's degree in Modern History with Politics from Royal Holloway, University of London.