Fe Hermoso - Daliva

Inbound Customer Service Representative at Clark Outsourcing

Fe Hermoso - Daliva is an experienced professional currently serving as a Reporting & Analytics Specialist at VCloud since November 2021, with previous roles including Customer Service Representative and Real Time Analyst. At Clark Outsourcing, Fe held the position of Inbound Customer Service Representative, and at Sitel Tarlac, experience was gained as a Customer Service Representative and Customer Service Specialist from April 2020 to October 2021. Fe also worked at Sutherland as a Customer Service Representative from November 2017 to April 2019. Fe holds a degree in Health Care Services from Philippine Women's University, completed in April 2008.

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Clark Outsourcing

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No matter what brand you want to communicate with your customers, we always strive to keep it lively and warm as though you are doing the job yourself. Our team makes it a point to be well-immersed in your brand to make our partnership abiding. An offshore contact center can be best described as challenging and eventful. Situations often demand an organized, focused and professional management. This is what we offer and this is what we stand by. Our facility maintains a quiet but highly driven environment that both our employees and clients work best with. We believe that our workplace is also a learning center in that our employees learn the value of sensitivity, reliability and most especially team work. Furthermore, our employees have the strong inclination to be courteous even without the presence of clients. This is while they maintain their quiet confidence and letting your customers feel cared for. FIND THE BEST COMPANY THAT WILL FIT YOUR NEEDS. FIND US. Any BPO company can offer you almost all the services we also offer, but there are several factors that separate us from them. PASSION. We are passionate to give you the best comprehensive service simply because our business and our people depend on your business. EXCELLENCE. We strive to keep our services to be always above par. QUALITY. We always find ways to improve the quality of our services (generating feedback and updating our systems) to help our employees, clients and customers work better together. PEOPLE. Our company comprises of hardworking people who are driven and most willing to improve themselves in order to give our clients and your customers the service that you paid for.