Erica Erland

Customer Service Director, Lisa Fix at Clark Public Utilities

Erica Erland has extensive experience in communications, corporate citizenship, and public affairs. Erica currently serves as the Director of Communications and Corporate Citizenship at Clark Public Utilities, where Erica leads various teams and initiatives. Prior to this, Erica held roles in corporate communications and public relations at Maxwell PR and Seattle Weekly. Erland holds a Master of Arts (M.A.) in Communications from the University of Washington.

Location

Vancouver, United States

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Clark Public Utilities

Clark Public Utilities is a customer-owned utility providing electric and water service in Clark County, Washington. The utility is a municipal corporation organized under laws of the state of Washington. It was formed by a vote of the people in 1938. The utility is governed by a three-member elected board of commissioners. Each member serves a six-year term with one of the positions open every two years. The utility consists of three separate operating systems, which are financially independent of each other: * Electric Distribution - serving approximately 211,000 customers. * Electric Generation - The River Road Generating Plant in Vancouver produces 250MW. * Water - serving approximately 37,000 customers. Clark Public Utilities has worked hard to cut operating costs. As a result, we operate much more efficiently than other public utility districts in Washington. According to Washington Public Utility District Association statistics: * Our customer to employee ratio is 1/566; the statewide PUD average is 1/255. * Our annual operating cost per customer is $326; the statewide PUD average is $587. Clark Public Utilities has won the JD Power Award for "Highest in Customer Satisfaction among midsize Utilities in the West"​ for twelve years in a row, 2008-2019.


Industries

Employees

201-500

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