Leonardo Serafin is an IT Business Partner at ClarkeModet since November 2017, specializing in defining and leading IT projects while promoting change management within the organization. With previous experience as a Project Manager, Leonardo has a strong background in managing multidisciplinary teams and implementing process improvements using Lean Manufacturing methodologies. Prior roles at Mercantil Banco involved redesigning performance indicators and leading complex projects aligned with organizational strategy. At BFC Banco Fondo Común, Leonardo focused on improving internal processes for agency networks. Academic achievements include a Master's in Project Management and a Bachelor's in Industrial Production Engineering from Universidad Católica Andrés Bello, along with further education in Quality Management Systems and Agile project management.
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