Clarks Shoes
Rachel Phillips is a seasoned professional in brand protection and customer service, currently serving as a Brand Protection Analyst at Clarks since August 2015. In this role, Rachel collaborates with Merchandising to develop and sustain the Minimum Advertised Price (MAP) program across various distribution channels in the US and Canada, ensuring a balanced approach to policy management. Previously, as a Consumer Experience Representative at Clarks, Rachel addressed customer inquiries, monitored orders for fraud prevention, and facilitated communication across multiple platforms. Rachel's career began at SHOES.COM, where exceptional customer service and effective problem-solving skills were key to providing personalized experiences. Rachel holds a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from UMass Boston.
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Clarks Shoes
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New technology, state-of the-art facilities and its love of shoes means Clarks is not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, Clarks is also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet.