Ricardo Abud Ribeiro has extensive experience in the telecommunications industry, holding the position of Executive Operations Manager at Claro Brasil since November 2002. Prior to this role, Ricardo worked at Embratel from October 2002 to April 2014, where responsibilities included managing a large team for designing voice and data network projects, ensuring customer service quality, and overseeing customer accounts in the financial and insurance sectors. Ricardo also held various managerial positions within Embratel, focusing on strategy, business development, and technical consulting. Earlier, Ricardo began a career as a trainee at Telefonica, where contributions included project planning and pricing for corporate clients. Ricardo holds a degree in Electrical Engineering from Universidade Presbiteriana Mackenzie and furthered education at ESPM Escola Superior de Propaganda e Marketing.
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