Silvana Rodrigues Bicalho

Silvana Rodrigues Bicalho is a seasoned professional with extensive experience in commercial analysis and operations management. Currently serving as an Analista Comercial Pleno at Claro Brasil since February 2012, Silvana specializes in KPI analysis for retail decision-making and constructing scenario-based reports. Prior experience includes a supervisory role at Net Serviços de Comunicação S.A. and various positions at Grupo Contax, where responsibilities included team management and sales operations. Silvana holds a Bachelor's degree in Production Engineering from Centro Universitário UNA, completed in 2017.