Cherry Takla has extensive experience in customer service and administrative roles, particularly in the aviation industry with Air France-KLM from June 2018 to December 2022. As a Customer Care Team Leader and Administrative Assistant, Cherry supervised a team of 10 agents, significantly improving service delivery times and customer satisfaction. Previous positions include serving as a Customer Care Executive, where Cherry enhanced claims processing efficiency, and leading a pre-litigation legal team to improve case resolution time. Additional experience includes customer service and telemarketing at Xceed Company, teaching French at Religieuses Franciscaines Kasr El Nil School, and currently working as an Executive Assistant to the Senior Vice President of Partnerships at Classera, optimizing productivity and coordination among executives. Cherry holds a Bachelor's Degree from Ain Shams University and a high school diploma from Notre Dame de La Délivrande School.
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